Simple Online Pharmacy | Providing NHS Services

Free NHS Prescription Delivery in Scotland

  • Across Scotland
  • Delivered To Your Door
  • Handy Reorder Reminders

All For Free!
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We can order, sort and deliver your NHS Prescription Medicines for free! Just follow these 3 Easy Steps :-)

1. Register

The usual steps to get registered, including your GP information. You can register to order your prescription online

2. Order Your Medicines

Once registered, add your repeat prescriptions to your profile. When ready to request, just place your order.

3. Dispensing + Delivery

Our pharmacy arranges prescriptions from your GP, and delivers the medication to your door.

NHS Repeat Prescriptions Scotland

Our NHS Repeat Prescription Service is a FREE service available to anyone in Scotland

The service allows most patients to manage their repeats requests via our app or website.

We send you reminders when you are likley to be running out of your medication, and you can then trigger your repeat request, right from your phone.

We arrange your prescriptons with your GP, and either collect from the GP direcrtly, or provide them addressed enevelopes to post us your prescription.

That's okay. If you want to switch, once you register with our pharmacy service, we will communicate with your surgery to take over the handling and dispensing of your repeat prescriptions.

Nothing! It's free to use.

Yes, you can have as many deliveries as required, although to consider environmental impact, we do encourage trying to sync your medication into a single delivery each month or two.

We can try to coordinate this with your GP. This has 3 benefits

  • Less work for the GP and more time for them to see patients

  • Less worry for you. You only need to remember to order once every 1-2 months

  • Lower environmental impact, with fewer deliveries or trips to the pharmacy.

Yes, the NHS online prescription medicine can be delivered to any UK address of your choice. A signature is usually required upon delivery, although there are options to post through your letterbox in some circumstances.

Once you have ordered your medication, we will contact your GP to organise your prescriptions. Most GP surgeries issue prescriptions within 48-72 hours, and Royal Mail delivery should be within 48 hours.

We advise that you should make your repeat requests 10 days before your medication is due to run out, and we send you reminders (if you have opted in), by SMS, E-Mail or via the app.

Generally, Royal Mail will leave a delivery note, including any information about the collection and/or redelivery, if there is no one who can sign for the delivery. Please follow the instruction on the delivery note.

There is NO delivery charge for all NHS prescription orders placed at Simple Online Pharmacy. All orders can be dispatched to any UK address for FREE through Royal Mail Signed For 48 hrs service.

It's helpful, but you don't have to inform your GP that you are using the online prescription service.

We will communicate with your surgery on your behalf to let them know you have nominated our pharmacy.

If there are any problems, we will let you know.

You have two main options

1 - You can contact your old pharmacy and ask them to return the prescription

2 - You can ask your old pharmacy to provide you with the medicine on this occasion, then contact your GP and ask them again to change your preferred pharmacy.

Simply, update your prescription order on our website. Please contact our customer service team should you have a problem updating your NHS profile.

If you want to receive a branded version of the prescribed medication, please contact your GP first. We are only allowed to send you a medication that was prescribed by your GP.

What do our patients think?

We are rated 'Excellent' on Trust Pilot

Ordering process was very simple and the website comprehensive. Order arrived as per delivery estimate.

M Clarke

GB

Spot on service

M Shippin

GB

Easy to use web-site and order process. Once ordered the tracking and notification is excellent and delivery good.

S Botham

GB

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